RUCKUS Supports
RUCKUS understands that every network is unique and requires a different level of technical support to meet the customer’s business requirements. RUCKUS provides a single support contact for ICX Switching products purchased through all existing channels. Organizations facing the challenges of maintaining large or complex networking environments gain immediate access to RUCKUS expertise and resources to accelerate problem resolution, increase uptime, and improve overall efficiency
WatchDog Support
WatchDog End User Support provides software and hardware support to ICX switching customers
WatchDog Advance Hardware Replacement
WatchDog AP Advance Hardware Replacement Customers are eligible to receive advance AP replacement for a failed unit
WatchDog Advance Hardware Replacement Renewals
Renew Your WatchDog AP Advance Hardware Replacement Support